Terms & Conditions

The following are the additional terms and conditions under which you reserve a room and/or purchase a product or service through our site or one of our other digital channels:

• transactions involving both a purchase of accommodation or any other service at our hotel or any of its attached facilities

By completing any such reservation or purchase, you expressly agree to be bound by these Purchase Terms, which are incorporated within and form a part of the Terms of Use.  

We reserve the right to amend these Purchase Terms at any time and you should therefore check them each time you make a reservation or purchase a product or service.  The Purchase Terms applying to your reservation or purchase will be those in place on the date that you make your reservation or purchase.

Additional terms and conditions may apply depending on the products and/or services being purchased.  Those additional terms and conditions will be made available to you at the time of booking or purchase.

Eligibility

You must be at least 18 years old, or the minimum age to enter into a contract as required by applicable law, in order to make a reservation or complete a purchase through our site or any other booking channel. For the avoidance of doubt, any persons aged 17 years or younger must be accompanied by a parent or guardian for the duration of their stay in one of our hotels.

Child Policy

For guests staying at the Wyndham Grand Manama, up to two children and/or infants can stay for free when sharing a room with two adults and using existing bedding.  When the accompanying adults purchase a meal at the hotel’s food and beverage buffet outlet or such meal is provided in conjunction with the hotel booking, children up to the age of 12 years can eat for free while dining with their parents.

Group reservations

A reservation of 10 rooms or more is usually considered a group booking and cannot be made through our site.  If you wish to make a group booking, please call or email us directly on 0097317116116 or email us on bahrain@wyndham.com

Pricing

We adopt dynamic pricing and the price of our rooms, products and services fluctuates based on demand and other factors.  Before confirming a reservation or purchase, we will provide you with a total price for the requested number of rooms and nights, together with the charges for any additional products or services you may have added.  Depending on the room rate selected, payment may be due at the time the reservation is made through our site or at a later date, such as upon check-in. 

Unless otherwise indicated, meals and other extras are not included in the room price but you may be able to add them to your reservation during the booking process or they may be available to you during your stay

You may pay using any one of the currencies supported by our site. The applicable exchange rates of the supported currencies shall be determined at our sole discretion, or by our payment processing provider, as the case may be.  We shall not be liable for any exchange rate losses incurred by you as a result of any credit card or other transactions effected over our site.

Your right to cancel

Prior to confirming a reservation or purchase, you will be informed about the cancellation and refund policy applicable to such reservation or purchase and that policy shall apply as if incorporated into these Purchase Terms.  

Depending on the room rate selected, some reservations may be cancelled without charge up to a specified time on the day before the arrival date.  If you cancel your reservation before such time, receive confirmation of such cancellation by e-mail, and have paid for the room in advance by credit or debit card, a full refund will be processed to the same credit or debit card.  However, if you cancel the reservation after such time, then you will be charged a cancellation charge equivalent to one night's accommodation per room booked and for any meals and other extras booked for the first day of your stay.  Please retain any cancellation confirmations as proof of the cancellation.

If you decide to shorten your stay at a property, you must inform us or the hotel by 12 noon local hotel time on the day you wish to check out.  Otherwise, you will be charged a cancellation charge equivalent to one night’s accommodation per room booked and for any meals and other extras booked for the following day.

Other reservations, particularly where discounted room rates have been provided, cannot be cancelled or amended, in which event you will not be entitled to receive a refund of the room charges and any meals or other extras booked as part of such reservations.  You may wish to take out travel insurance to cover any potential losses associated with cancellation or modification of such reservations.

Damage

If you or any member or invitee of your group causes damage to the hotel, injures other guests or their property, or otherwise breaches any of these Purchase Terms, we reserve the right to:

• cancel your reservation with immediate effect and (if appropriate) eject you from the hotel;
• retain all sums paid by you and/or charge you the full amount of your reservation; and/or
• refuse future reservations from you and/or refuse you entry or accommodation at any of our hotels.

If any charges remain uncovered the hotel reserves the right to escalate to the local authorities when applicable